If you need help configuring your DNS records, the systeme.io support team can connect and authenticate your custom domain for you at no charge.
How the process works:
- Purchase a domain name: You must first buy a domain from a registrar (such as GoDaddy, Namecheap, Hostinger, etc.) before requesting the setup.
- Submit your request: Go to the free DNS setup page and click the button to request your domain connection.
- Provide your information: You will need to share the email address associated with your systeme.io account, along with the login credentials (username and password) for your domain registrar.
- Wait for confirmation: The support team will securely configure all necessary settings on your behalf and notify you via email as soon as they are done.
Frequently asked questions (FAQs)
Is this service really free?
- Yes. This service is 100% free for all systeme.io users, regardless of your plan. You only need an active systeme.io account and a domain that you have already purchased.
How long does the connection process take?
- Our support team typically completes the setup within a few hours. However, please note that it can take up to 48 hours for the DNS changes to fully propagate across the internet.
Is it safe to share my domain registrar credentials?
- Yes. Account security is a top priority, and our trained support team will only use your credentials to configure the necessary DNS records. As a best practice, we highly recommend changing your domain registrar password as soon as we notify you that the setup is complete.
What if I have Two-Factor Authentication (2FA) enabled?
- If you have 2FA enabled on your registrar account, please let our support team know when you submit your request. They will coordinate with you via email to get the one-time login code when they are ready to access the account.
Will my website have an SSL certificate (HTTPS)?
- Yes. Once your domain is successfully connected to systeme.io, we will automatically issue and install a free SSL certificate for you. This ensures your site is secure and displays the padlock icon in visitors' browsers.
What happens to the website currently on my domain?
- Once we connect your domain, it will point exclusively to your systeme.io account. This means any previous website hosted on that domain (e.g., a WordPress or Wix site) will no longer be accessible at that address.
What if I haven't bought a domain yet?
- You must purchase a domain before contacting us. We are unable to purchase a domain on your behalf, but you can buy one from any popular registrar.