How to send customers a link to update their credit cards
In this article, you will learn how to send a link to the customer so that they can update their credit card.
What you will need:
- a systeme.io account
- at least one sale made
In the case of payments via Stripe:
Go to your
"Transactions" page (number 1 in the image), which is located in the
"
Product/Sales" tab.
Put the customer's email address in the search field (number 2 in the image) and click on search.
Next, click on the email address of the customer (number 3 in the image).
Once on the contact sheet, scroll down to the "subscriptions" section of the same page where you will find a credit card icon, you must click on it (number 4 in the image).
When you reach the redirection page, you just have to copy the link of the page (number 5 in the image) and send it to the customer.
In the case of payment via PayPal:
For customers who pay their subscription via PayPal and wish to change their contact details, they will need to take another subscription with the new payment information.