How to delete bounced contacts

On this page, we'll walk you through the process of identifying and deleting contacts with the “Bounced” status in your account.

What you will need:

• An active systeme.io account.
• An existing contact list in which some contacts may have the "Bounced" status.
• At least one contact with the "Bounced" status to follow the example.

Step 1: Access your contacts

Navigate to the CRM tab and click Contacts (1) in the dropdown menu.

Step 2: Filter bounced contacts

Click the Contact state filter (2) and select Bounced (3). The list will now display only your bounced contacts.

This will display only the contacts whose emails could not be delivered. This way, you can easily view all the contacts to delete or manage.

Step 3: Delete bounced contacts

Select all bounced contacts by clicking the checkbox (4), then click Delete (5).

Step 4: Confirm deletion

Finally, click Confirm (6) to delete the contact/contacts from your list.

Deleting contacts with the "Bounced" status is an essential step to maintain the quality of your list and ensure better deliverability of your emails. By keeping your contact base clean, you reduce the risk of bounces, improve your sender reputation, and maximize the effectiveness of your campaigns.