If you sell products to customers in the United Kingdom or are a UK-based business, systeme.io automatically handles Value Added Tax (VAT) to ensure your transactions are compliant.
This article explains how UK VAT is applied to your sales for both digital and physical products.
The way VAT is calculated and applied to digital products depends on where your business (the seller) is located, the location of your customer, and whether you are selling directly to consumers (B2C) or to other businesses (B2B).
a. Customers in the UK:
Note: Unlike EU regulations, the reverse charge mechanism does not apply to UK-to-UK B2B transactions).
b. Customers in the EU:
a. Customers in the UK:
The VAT logic for physical products operates differently from digital products. Systeme.io does not automatically calculate UK VAT for physical products.
Instead, sellers maintain full control and can continue to set custom VAT rates for physical products directly within their product or payment page settings to match their specific shipping and tax requirements.
Last updated on May 11, 2026