In this article, you will learn how to send or schedule a newsletter.
You will need:
Creating a newsletter


When creating a newsletter, you can choose between the following editors:

Note: You can switch between editors at any time, but you will lose any progress within the current editor.

Within the Classic Editor, you'll find traditional editing tools to write your email content.


Click the mobile icon to preview how your newsletter will look on a mobile device and to adjust the layout.

You can also control the visibility of specific elements in your emails to ensure your layout looks perfect on both desktop and mobile screens.
Click on any element (e.g., an image, text block, or signature) inside the editor to open its settings. In the left panel, scroll down to the section and check the box next to Desktop, Mobile, or both, depending on where you want the element to appear.

If an element is set to appear only on desktop or mobile, a label will appear on the element to indicate where it is visible.

Note: When writing your emails in either the classic or visual editor, you can choose from various fonts in the text toolbar. You'll notice two specific options:
- Mailbox Default: Displays your text using the recipient's email provider's default font.
- Adaptive: Automatically applies the best available system font on the recipient's device (e.g., Apple system font for iOS/Mac, Segoe UI for Windows, or Roboto for Android). This ensures optimal readability, faster loading, and a consistent, professional look across all environments.

In the Email settings section, you can:
Note: To receive the newsletter, contacts must have the selected tags assigned to them.

To personalize the email, you can use special codes to include details such as a contact's name, email, etc. These will be automatically replaced by the contact's actual details when the email is generated and sent.
Note: To make these variables clickable, highlight the text, click the link icon in the toolbar, and paste the variable code into the URL field.

Once the newsletter is completed and configured, you can:
Note: To receive test emails, you must first verify your sender email address as described here.


Notes:
- Newsletters are based on tags. This applies even if they have other included tags. A single excluded tag prevents the contact from receiving the email.
- If a contact has an excluded tag, they will not receive the newsletter, even if they also have tags from the 'Include' list. A single excluded tag overrides any included tags.
Last updated on May 12, 2026