How to set up a free trial

In this article, you will learn how to set up a free trial for multi-payment or subscription plans.


To get started, you will need the following:


When creating a subscription or multi-payment price plan, you can offer a free trial period to your customers before they make their first payment.


To learn more about how to create and set up a price plan click here.


Setting up a free trial for a subscription:

When configuring your price plan options, select "Subscription" as the "Price plan type". Specify the trial period duration in terms of days, weeks, months, or years. Fill in this field according to the free trial period duration you want to offer. Add a price list to your offer and save the price list.


Please note that the "Trial Period" corresponds to the free trial you provide to your customers before they are charged for the product.

Setting up a free trial for multi-payment:
The process for configuring a price plan with the payment type " Payment plan" is similar to setting up a free trial for a subscription. The difference is that you must also specify the " Number of payments" the customer is required to make.

Example: Where the trial period is equivalent to 7 weeks, and the number of payments is 5 times.

Important : once the price is complete, don't forget to save it by clicking on the "Save" button below the price plan.


Help pages that may be useful:

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.