What to do with contacts with "Bounced" status

In this article, you will learn the procedure to follow for contacts with "Bounced" status.

You will need:

    • a systeme.io account

If there was an error while sending an email to a contact, then that contact will be in "Bounced" status in your contact list.

You can easily see this because there is a small icon that identifies them :

Stop Sign on OpenMoji

You can also search for them in your contact list using the "Contact Status" filter. 

It's important to note that the more errors you make when sending emails, the more likely you are to have problems with deliverability.

(Delivery problems = This is when your emails arrive as spam or even don't arrive at all in the intended inbox)

For this reason, contacts with "Bounced" status in system.io will automatically no longer receive emails (to preserve your deliverability).

The solution:

From time-to-time check the list of all your contacts in "Bounced" status, and only reactivate them if you are absolutely sure that the email address is correct.

(For example, if this contact has bought several products from you, or if you have corresponded with them via email)

For all other contacts that you aren't 100% sure about, we advise you to delete them from your active contact list.

Note: If a contact marks one of your emails as spam, it will automatically go to "Bounced" status in system.io.

Unless you are sure that it is a mistake on their part, we strongly advise you not to reactivate this contact and to delete him from your active contact list.

Read the following article for more tips on email deliverability.

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